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Steam account disabled

19 Apr 2010, 14:31

Yeah, I just got that today after logging in. Not the slightest clue on why it could be disabled. I once had my steam disabled, but that was a few days after redeeming a gift a friend sent me, which turned out to be fraudulent - I got my account reactivated then, but this is totally out of the blue.

Sent in a support ticket. They better not permanently deactivate it, I spent a fucking fortune on it.

Fuck.

Re: Steam account disabled

19 Apr 2010, 15:35

Image wtf, i want my Aya back! :o

Re: Steam account disabled

19 Apr 2010, 16:22

Maybe someone has reported your TF2 skills as aimbotting :C

Re: Steam account disabled

19 Apr 2010, 16:23

Somebody had sent you hot steam gifts in the past? :P

Well I hope you get it back!

Re: Steam account disabled

20 Apr 2010, 00:05

My ticket:

Hello Mr/Ms,

I tried to log in to my Steam account (netewang@hotmail.com) to find it disabled. I do not believe it has been hijacked or anything. I know of no reason as to why it could be disabled. I have not redeemed any gifts at all, and thus no fraudulent gifts. I also have not bought any kind of fraudulent games. All games purchased in the last months have been bought from the Steam Store, and have been paid for by using my personal Paypal account (robvandenenden@gmail.com). I have bought quite a few games, especially in the last few months, and thus the account is worth a lot to me (emotionally, as well as financially).

A few Paypal transactionnumbers/codes (I use a non-English Paypal, so bear with me)

0J199031TS656xxxx
7EN56634JP837xxxx
84U4024568592xxxx

I have more if needed, these are the last three transactions I have made to the Steam Store.

Please reactivate my account as soon as possible, if there is anything else I can possibly help you with I will do my best to be of assistance - I'd just very much like to see my account back in working order.

Thank you,

Rob van den Enden
robvandenenden@gmail.com
Steam: netewang@hotmail.com


The guy then gave me an automated response saying he had reset my password and secret question. I ofcourse got my reset password in my inbox. This was all fine and dandy, and I was happy to have it reactivated in just around 8 hours after opening a ticket, but a reason still wasn't given as to why it got deactivated in the first place. And I'd like a reason. So I replied this in the ticket:

As much as I am pleased with your quick response and the reactivation of my account, I still would like to know what the reason for the temporary deactivation was. I do not need a very in-depth reason, a simple answer like you were trying to protect my account as it might have been hijacked will suffice.

Thank you,

Rob van den Enden

Re: Steam account disabled

20 Apr 2010, 14:03

Glad to see you're back! :)

Re: Steam account disabled

20 Apr 2010, 18:59

Yay! Aya's back with his Sniper skills. xD :jihad:

Re: Steam account disabled

20 Apr 2010, 19:01

Mesprite wrote:Yay! Aya's back with his Sniper skills. xD :jihad:


<russian accent> oh this is baaaaaad </russian accent>

Re: Steam account disabled

20 Apr 2010, 19:13

XD Valve must been like
IS NOT POSSIBLE!
when they got the ticket saying that Aya'd found out about his deactivation.

Re: Steam account disabled

20 Apr 2010, 19:37

Apparently the account appeared hijacked, and they deactivated the account to protect it.

Still wondering why it would appear hijacked, but yeah, whatever.

Re: Steam account disabled

20 Apr 2010, 22:25

Wanted to find ur hax.

obviously!

Re: Steam account disabled

21 Apr 2010, 01:03

It's a conspiracy!

Re: Steam account disabled

23 Apr 2010, 08:36

Someone sent message to them about your account being hacked and they deactivated it. :lol:

Someone is a bad bad bad loser. :ghost:

Re: Steam account disabled

14 May 2010, 16:18

Well, I guess Valve are being more safe than sorry, and at least they've not lost a customer..

It is a big problem I guess, with all these viruses and shit.. But some butthurt player musta thought you were too good and reported you in, however I don't understand how someone would? Steam Support says that you cannot report a player for cheating.

At least you got it back eh?

Re: Steam account disabled

14 May 2010, 16:41

Aya wrote:Apparently the account appeared hijacked, and they deactivated the account to protect it.

Still wondering why it would appear hijacked, but yeah, whatever.


They disabled mine too, as it appeared hijacked. D: . Atleast we have them back :)
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