Hello Mr/Ms,
I tried to log in to my Steam account (
netewang@hotmail.com) to find it disabled. I do not believe it has been hijacked or anything. I know of no reason as to why it could be disabled. I have not redeemed any gifts at all, and thus no fraudulent gifts. I also have not bought any kind of fraudulent games. All games purchased in the last months have been bought from the Steam Store, and have been paid for by using my personal Paypal account (
robvandenenden@gmail.com). I have bought quite a few games, especially in the last few months, and thus the account is worth a lot to me (emotionally, as well as financially).
A few Paypal transactionnumbers/codes (I use a non-English Paypal, so bear with me)
0J199031TS656xxxx
7EN56634JP837xxxx
84U4024568592xxxx
I have more if needed, these are the last three transactions I have made to the Steam Store.
Please reactivate my account as soon as possible, if there is anything else I can possibly help you with I will do my best to be of assistance - I'd just very much like to see my account back in working order.
Thank you,
Rob van den Enden
robvandenenden@gmail.comSteam:
netewang@hotmail.com The guy then gave me an automated response saying he had reset my password and secret question. I ofcourse got my reset password in my inbox. This was all fine and dandy, and I was happy to have it reactivated in just around 8 hours after opening a ticket, but a reason still wasn't given as to why it got deactivated in the first place. And I'd like a reason. So I replied this in the ticket:
As much as I am pleased with your quick response and the reactivation of my account, I still would like to know what the reason for the temporary deactivation was. I do not need a very in-depth reason, a simple answer like you were trying to protect my account as it might have been hijacked will suffice.
Thank you,
Rob van den Enden